Question 1

Is an internet connection necessary?

Accepted Answer

for sure:)
This is a system that transmits the broadcasts via the Internet. In order to enjoy a trouble-free viewing experience, it is recommended to be connected to the Internet with a speed and traffic of 40 Mb or higher.

Question 2

How do you connect?

Accepted Answer

Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand your answer.

Question 3

What is the installation cost?

Accepted Answer

Independent installation by the customer (downloading an application to the device) therefore there are no installation costs

Question 4

What are the areas to expect?

Accepted Answer

You can join the service from anywhere in the world that has an internet connection.

Question 5

Is there VOD in the service?

Accepted Answer

Yes. A wide variety of movies and series are available to you, but only some with translation. (Working on it)
We will soon publish the detailed content list.

Question 6

I have a smart TV, "Will this work for me ?"

Accepted Answer

Yes. TVs can be watched
But it should be noted that the memory of the TV is very small, therefore if there is also slow surfing
It will be difficult for the processor to contain a live broadcast and there may be malfunctions
On AndroidTV televisions / streamers, make sure that apps can be installed.
Please note, the apps in the device's store are usually paid.

Question 7

Is there a refund?

Accepted Answer

This is digital content that is available to you 24/7
Therefore we are unable to give a refund
If you have placed an order, you will be charged for the order in full
If disconnection is made in the middle of a month, the payment will be charged in full by the end of the subscription period and no refund will be given.

Question 8

I have a streamer (tv box)  will it work?

Accepted Answer

Yes. The system works best on streamers
On a streamer with an Android operating system - the application can be installed free of charge.
On other types of streamers, our application cannot be downloaded, so an external installation will be necessary (USB or a compatible application from the device's store {Google Store, App Store, LG STORE)

Question 9

I placed an order and did not receive login details by email. What to do?

Accepted Answer

The details will be sent to you automatically within half an hour from the moment the order is charged to your mailbox
If it was not received, first check the spam and if it is not found please contact the chat and we will be happy to handle the issue.

Question 10

Does the service / application / converter work abroad?

Accepted Answer

Definitely, the service is active all over the world :)

Question 11

What is an FAQ section?

Accepted Answer

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?”
It’s a great way to help people navigate your site and can even boost your site’s SEO.

https://static.wixstatic.com/media/452dfd_cebd1429c8454ae9a61bf85247a07391~mv2.jpeg

FAQ'S

Help Center